Terms of Service

1. Agreement to Terms

Welcome to BrandCraft Coach. By accessing or using our website at https://brandcft.lat and our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms apply to all visitors, users, and others who access or use our brand consultation and coaching services designed specifically for small business owners seeking to build powerful personal brands.

2. Service Description

BrandCraft Coach provides professional brand consultation and coaching services to small business owners. Our services include, but are not limited to:

• One-on-one brand strategy consultation sessions
• Personal brand development coaching programs
• Brand positioning and messaging guidance
• Digital presence optimization strategies
• Content strategy and storytelling frameworks
• Marketing and sales alignment coaching
• Brand audit and competitive analysis
• Ongoing support and accountability programs

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We also reserve the right to refuse service to anyone for any reason at any time.

3. User Responsibilities and Conduct

3.1 Account Registration

When you create an account with us, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account. You are responsible for safeguarding the password you use to access our services and for any activities or actions under your password.

3.2 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You specifically agree not to:

• Use our services in any way that violates any applicable federal, state, local, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
• Impersonate or attempt to impersonate BrandCraft Coach, our employees, another user, or any other person or entity
• Use our services to transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our services, or which may harm BrandCraft Coach or users of our services

3.3 Client Participation

Success in brand building requires active participation and commitment. You acknowledge that the results of our coaching and consultation services depend significantly on your effort, dedication, and implementation of the strategies we provide. We cannot guarantee specific outcomes, as results vary based on individual circumstances, market conditions, and execution quality.

4. Intellectual Property Rights

4.1 Our Content

The services and their original content, features, and functionality are and will remain the exclusive property of BrandCraft Coach and its licensors. Our services are protected by copyright, trademark, and other laws of both Latvia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

4.2 Your Content

You retain all rights to any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing our services to you.

4.3 Proprietary Materials

All frameworks, methodologies, templates, worksheets, and other materials provided during our coaching and consultation sessions remain the intellectual property of BrandCraft Coach. You may use these materials for your personal business purposes but may not reproduce, distribute, or sell them to third parties without our express written permission.

5. Payment Terms and Refund Policy

5.1 Pricing and Payment

All prices for our services are listed in Euros (EUR) and are subject to change without notice. Payment is due at the time of booking unless otherwise agreed upon in writing. We accept various payment methods including credit cards, bank transfers, and other electronic payment systems as specified during the booking process.

5.2 Subscription Services

For ongoing coaching programs and subscription-based services, you authorize us to charge your payment method on a recurring basis according to the billing cycle you selected. You may cancel your subscription at any time, but cancellations will take effect at the end of the current billing period.

5.3 Refund Policy

5.4 Rescheduling and Cancellations

You may reschedule a booked session with at least 48 hours' notice. Cancellations made with less than 48 hours' notice or no-shows will result in forfeiture of the session fee. In cases of emergency or extenuating circumstances, we will work with you to find a reasonable solution.

6. Confidentiality and Privacy

6.1 Confidential Information

During our coaching relationship, you may share sensitive business information, strategies, and personal details. We treat all such information as strictly confidential and will not disclose it to third parties without your explicit consent, except as required by law.

6.2 Privacy Policy

Your use of our services is also governed by our Privacy Policy, which can be found at privacy_policy.html. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

6.3 Testimonials and Case Studies

We may request permission to use your success stories, testimonials, or anonymized case studies for marketing purposes. We will always seek your explicit written consent before using any information that could identify you or your business publicly.

7. Disclaimers and Limitations of Liability

7.1 No Guarantees

7.2 Professional Advice

Our services provide brand strategy and marketing guidance but do not constitute legal, financial, or tax advice. You should consult with appropriate licensed professionals for such matters. We are not responsible for any decisions you make based on our coaching and consultation.

7.3 Service Availability

We strive to maintain continuous availability of our services, but we do not guarantee that our website or services will be uninterrupted, timely, secure, or error-free. We reserve the right to modify or discontinue services temporarily or permanently without notice.

7.4 Limitation of Liability

To the maximum extent permitted by applicable law, BrandCraft Coach, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services.

8. Indemnification

You agree to defend, indemnify, and hold harmless BrandCraft Coach and its licensors, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

1. Your use of and access to our services
2. Your violation of any term of these Terms of Service
3. Your violation of any third-party right, including without limitation any copyright, property, or privacy right
4. Any claim that your content caused damage to a third party
5. Your business activities and decisions made based on our coaching and consultation

This defense and indemnification obligation will survive these Terms of Service and your use of our services.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms shall be governed and construed in accordance with the laws of Latvia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

9.2 Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through the courts of Latvia.

9.3 Jurisdiction

You agree to submit to the personal jurisdiction of the courts located in Rīga, Latvia for the purpose of litigating all such claims or disputes.

10. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.

If you wish to terminate your account, you may simply discontinue using our services and contact us to request account deletion. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our services.

We encourage you to review these Terms periodically for any changes. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

12. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

13. Entire Agreement

These Terms constitute the entire agreement between you and BrandCraft Coach regarding our services and supersede and replace any prior agreements we might have had between us regarding the services.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Thank you for choosing BrandCraft Coach. We look forward to helping you build a personal brand that sells.